Terms Of Service


Welcome to Jet Cleaners, LLC.
By accessing or using our website or services, you agree to the following Terms & Conditions.

1. Services

Jet Cleaners, LLC provides the following services through Grant Street Cleaners powered by Jet Cleaners:

  • Wash & Fold
  • Pickup & Delivery
  • Dry Cleaning
  • Commercial Laundry
  • Alterations

Service availability may vary based on operating hours and service area.

2. Customer Responsibilities

By using our services, you agree to:

  • Provide accurate contact and order information
  • Ensure all items submitted for cleaning or laundry are appropriate for the requested service
  • Retrieve your items on time, if applicable
  • Follow all posted guidelines and service instructions

3. Limitation of Liability

Jet Cleaners, LLC is not responsible for:

  • Items left unattended
  • Damage resulting from normal cleaning or laundering procedures
  • Pre-existing wear, damage, or manufacturer defects
  • Shrinkage, fading, color bleeding, or other changes resulting from fabric characteristics

For Pickup & Delivery services, customers are responsible for providing a safe and accessible pickup and drop-off location.

4. Payments

All service fees must be paid according to the payment terms applicable to the selected service. Third-party payment or scheduling platforms may have their own terms and conditions.

5. Prohibited Items

Customers may not submit items that contain:

  • Hazardous or flammable materials
  • Items contaminated with bodily fluids or other potentially hazardous substances
  • Items that cannot safely undergo the requested cleaning process
  • Infested items, including items affected by bed bugs or lice

6. Website Use

When using our website, you agree not to:

  • Misuse or attempt to gain unauthorized access to the website
  • Copy or reproduce website content without permission
  • Upload or distribute harmful, malicious, or unlawful material

7. Updates to Terms

Jet Cleaners, LLC may update these Terms & Conditions from time to time. Continued use of the website or services following any changes indicates acceptance of the updated Terms & Conditions.

8. Contact Information

Jet Cleaners, LLC
Grant Street Cleaners powered by Jet Cleaners
1190 Grant Street
Birmingham, MI 48009
Phone:+1(248) 258-8970
Email: info@jetcleaners.com

Mt. Washington

(513) 231-0255

Store Hours

Open 7 days a week, 7am-9pm

Address

2249 Beechmont Ave Cincinnati, OH 45230

Milford

(513) 248-0640

Store Hours

Open 7 days a week, 7am-9pm – INCLUDING HOLIDAYS

Address

923 Old St Route 28 Milford, Ohio 45150

Anderson

(513) 474-5110

Store Hours

Open 24 hours a day, 7 days a week – INCLUDING HOLIDAYS

Address

7825 Beechmont Ave Cincinnati, OH 45255

Amelia

(513) 752-0903

Store Hours

Open 7 days a week, 7am-9pm

Address

1310 Ohio Pike Amelia, OH 45102